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When it comes to practice revenue, your schedule is your bread and butter — but your collections are your paycheck. You may have an appointment book just bursting with patients, but if they don’t pay you, you won’t receive a paycheck. Obviously, collections are a very important part of your practice. If your office has […]

Q I manage a multi-specialty practice, and I am very concerned that all billing be done properly. In order to be sure services are being billed correctly, I have instructed the billing staff to under-bill or not bill at all when there is doubt concerning the proper code. Do you think this is a good […]

Q I own stock in a company that offered me a choice of taking a dividend in cash or in additional shares of stock. It’s my understanding that since I took the stock, instead of cash, I will not have any taxable income. Is this assumption correct? A No. Since you had a choice as […]

If you hate discussing fees with patients, you’re not alone. Many chiropractors dislike the task. And patients who want to know why their insurance doesn’t pay for everything, or who complain about fees — or worse, want to “bargain” — can be particularly distressing. As a result, an increasing number of chiropractors are delegating the […]

There’s a fundamental rule that applies when designing a space. It’s called “the rule of compromise.” This rule states that for each advantage or benefit a particular design element offers, there exists an equal number of important disadvantages or non-benefits. This principle is similar to the physics law that states for every action there is […]

Dr. Carol Ann Malizia knows where she’s been. She also knows where she wants to go, and has a pretty good idea of how she’s going to get there. More than just meandering from Point A to B, she’s working in a straight line. Malizia has relied on a strong sense of direction and some […]

More and more chiropractors are developing a presence on the Internet, or at least thinking about it. When considering all the benefits a web presence can bring to your practice, you probably haven’t given much thought to the financial helping hand provided by Uncle Sam in the form of tax breaks. These tax deductions can […]

More and more chiropractic offices are beginning to follow the latest trend of using practice management software to run their offices. Many practice management systems have proven to be time-saving, efficient, and accurate. Finding a good fit between a program’s attributes and your office’s needs can be tricky. There is one element that is often […]

Clinical practice in the 21st century is sure to pose some tough challenges. Gone forever is the practice of unlimited care for any reason with relatively meager accountability. The delivery of health-care services will largely be predetermined by the contractual language of the third-party payor and the manner of interaction with the treating physician. As […]

Q Three years ago I hired an associate to work in my office. He had just graduated school, had no clients, and was new in town. I did not have a written employment agreement with him because I though I could trust him. Two weeks ago he opened his own office across the street from […]