August 22, 2011 — Todd O’Mealy, DC, a certified Pettibon doctor, received the Achievement Medal for Civilian Service “for his absolutely outstanding customer service and quality of care while performing his duties as staff chiropractor, Madigan Healthcare System, Joint Base Lewis-McChord, WA, from September 2010 to June 2011.”
“Dr. Todd advises he does what he does because he loves it and it is a combination of heart and hands. He has brought Pettibon Rehabilitation to the light there simply because that is what he knows works,” said Sharon Freese-Pettibon, president of The Pettibon System. The company extends its heartfelt congratulations to O’Mealy for serving our military.
On Tuesday O’Mealy was called forward in front of the entire physical medicine department at Joint Base Ft. Lewis/McChord and the people were called to attention and he was given a medal and a letter of commendation for outstanding chiropractic service above and beyond the call.
Of 100 comments forwarded to command, 40 were about O’Mealy and 30 were about his staff. The following excerpt is from the Letter of Justification for the Achievement Medal.
“As part of the Department of Physical Medicine and Rehabilitation’s Customer Service Program “Reach for the Stars”, Dr. Todd O’Mealy accrued 40 comment cards far exceeding any other employee in the entire department. His impeccable professionalism and customer service with department staff, other providers and most importantly, patients, sets him apart from average providers. Patients rave about the care they receive from Dr. O’Mealy citing him as the best provider at Madigan. Patients are elated by their experience with Dr. O’Mealy citing his care and compassion; someone who really listens and goes the extra mile for them. Patients relay that Dr. O’Mealy is the first provider who has helped them with their pain which has allowed them to continue in their duties.
Always a team player, Dr. O’Mealy, is always ready and willing to perform in any capacity necessary to complete the mission. Dr. O’Mealy goes out of his way time and time again to ensure patients always get an appointment in a timely manner and works around their work schedules to best accommodate. His selfless service and dedication to his patients and their needs is illustrated in his actions and the satisfaction of the patients he serves. He always provides exceptionally high quality care, compassion, and unwavering dedication to his duties. Dr. O’Mealy sets the example for other civilian providers to emulate.”
The Pettibon System is a comprehensive rehabilitation program for the spine’s hard and soft tissues
Source: The Pettibon System, www.pettibonsystem.com