September 23, 2013 — As part of a major expansion of the organization’s professional and management resources, the board of directors of the International Chiropractors Association (ICA) has selected Mark Cook to serve as the ICA’s chief operating officer (COO).
Cook will assume responsibility for the management of the ICA’s business and financial operations at the ICA’s Falls Church, Va. headquarters. He brings 25 years of experience in non-profits, private enterprise, and government, with emphasis on processes improvement, technology, and communications. Serving in the administration of the current Maryland governor, Cook was responsible for the governor’s signature StateStat performance management program at a billion dollar, 2,000 person agency.
Employing statistical analysis for improving government, Cook successfully implemented this program; provided staffing projections, strategic planning, wrote the agency’s first annual report, and improved customer service and program delivery.
“Mark Cook is a highly motivated executive with broad-based management experience that will be vital to ICA’s future growth and expansion,” said ICA President Michael McLean, DC. “His record of service is wide ranging, including extensive trade association experience, service in the private sector where he managed a technology consulting company, and in the higher education community where he served as director of technology for the Catholic University of America Columbus School of Law. He brings unique skills and vast experience to ICA and we are proud to have him as part of ICA’s senior management team,” McLean stated.
Active in community service, he served on College Park City Council, on the board of directors of the Prince George’s Family Crisis Center and was Co-Chair of the Public Affairs Group of the Baltimore Washington Corridor Chamber of Commerce.
“Mark is committed to advancing chiropractic as a separate and distinct health care profession, anchored in over a century of success as a natural, drugless, non-surgical care pathway for patients of all ages,” said McLean. “In his new role as chief operating officer for the ICA, he will be applying all of his unique skills and technical expertise to help build the organization on all fronts.”