Chiropractic Business Tips

Are you providing effective customer service?

Kaitlin Morrison November 7, 2018

Whether or not you think of your patients as customers, customer service is an essential part of your practice as a chiropractor. As such, it is important for you to provide excellent customer service in every form of communication with your patients and with the public.

Why you need to understanding the basics of coding

Kathy Mills Chang, MCS-P November 6, 2018

Coding Keys If you ask most chiropractors how confident they are in their coding practices, you will hear a variety of responses depending on how many services a doctor provides. Even then, it can be a guess. This is a big problem, considering that how you are coding claims can make or break your compliance efforts. In addition, if all the required elements of Evaluation & Management (E/M), Chiropractic Manipulative Treatment (CMT), therapies, and documentation are not met, it may raise a red flag for audits and result in the payer recouping funds from your office. Who needs that?

Compliant coding: How to face one of your biggest challenges

Kaitlin Morrison October 26, 2018

Feature Coding compliance is an important issue for chiropractors today, with Medicare and other payers cracking down on fraudulent and non-compliant coding practices. As a result, chiropractic offices are facing increased scrutiny as many practices struggle to stay compliant and avoid violations. The environment that chiropractors practice in has certainly changed. More than a few doctors have committed fraudulent billing, bringing negative attention to chiropractic care.

What you need to know about OSHA inspections

Stuart J. Oberman October 24, 2018

Legal Ease Since OSHA has grown substantially in the last few years in other areas of governmental oversight, it is important to understand what OSHA really is. The Occupational Safety and Health Administration (OSHA) is a governmental agency associated with the U.S. Department of Labor. OSHA is responsible for the enforcement of safety and health requirements in the workplace.

How to understand the positive side of liabilities

Todd Calamita October 23, 2018

Money Management There’s a funny thing about debt: You would think the definition of the term is black and white, but the truth is that everyone draws the line in a different place. So before studying the concept, be clear on how you define debt. Fundamentally, debt is money that you owe. Furthermore, if you don’t pay toward that debt, you may lose the material item it represents or receive an ugly jolt to your credit rating. A car payment is definitely debt.

How to grow your practice with social media

Mark Sanna, DC October 19, 2018

Marketing Matters No practice marketing strategy can neglect social media. The number of potential patients connected to each other through social media rises every day. If your practice isn’t connected to your community with social media, you can be sure that your competition is. Social media is one of the most powerful and cost-effective ways of increasing your brand awareness. But the way users engage with social media platforms is an ever-evolving process.

5 ways to create better money habits

Kaitlin Morrison October 11, 2018

Money can be one of the hardest things to manage. Many people have developed bad habits, have fears or concerns about money, or stress so much about it that they’d rather not think about finances. Unfortunately, not having a financial plan in place can be enormously costly to your practice and can put your personal financial health in jeopardy.

The 21st Annual Fees and Reimbursements Survey

Hannah Fell October 9, 2018

Feature Last year, we saw an overall leveling of fees and reimbursements from our post-recession economy. This trend has continued this year among our survey participants and we have seen additional growth. Chiropractic has been seen as a viable option to fight the opioid epidemic, and we have seen ample research to back up its effectiveness.

The key to keeping patient data safe

Jeff Brown October 3, 2018

Legal Ease HIPAA compliance is more important than ever, and it is not only because the HHS Office for Civil Rights (OCR) has launched phase 2 audits and stiff monetary penalties for non-compliance. The more important reason: Security breaches are occurring with greater frequency among small practices.

The right type of partnership can maximize tax savings

Mark E. Battersby October 2, 2018

Money Management Whether it’s two professionals working to run a more profitable enterprise, chiropractors in a joint venture, or a group or pool with others, partnerships are an increasingly popular type of business entity. In fact, they rank just behind S corporations as the most common. Unfortunately, while partnerships aren’t usually required to pay taxes, they and other pass-through practice entities were caught up in the recently passed tax reform rate controversy.

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