issue-03-2018

Money Management The love-hate relationship that has formed over the years between health care practitioners and insurance companies is getting worse. As more of the population is covered by assorted insurance policies, the task of keeping track of benefits seems insurmountable. The need for additional staff to confirm insurance coverages, process and track reimbursements, and spend hours contacting companies when discrepancies arise are raising the cost of doing business.

Practice Central In 1983, I had the opportunity to work for a principled chiropractor who needed a billing CA. I was assured I’d have a month to train with the existing CA who was going out on maternity leave. Unfortunately, that was not to be. After only three days on the job, she went into labor, and I was on my own. That was both a blessing and a curse. A curse because I had no idea what I was doing, and nobody in that busy office could help teach me.