
Stars and gripes: Take back your online reputation for increased patient volume
Personal Growth | Reputation affects your waiting room, your relationships with patients, and your patient conversion and retention. Today’s patients are more empowered than many doctors realize. Patients have immediate access to statistics and commentary both good and bad. And numerous Internet sites are out there (e.g., HomeAdvisor, Angie’s List, and Yelp) for consumers to review local area vendors.