Patient interaction that leads to patient satisfaction
Crucial patient interaction methods for keeping patients happy and returning to DCs for exceptional care…
Create Chiropractic Fans
If you want to build and grow your practice, it’s vital that you are creating good relationships. Julie Weaver discusses how to commit to building an office that patients want to return to, over and over again.
My Biggest Pet Peeve
Do you generate success, or failure, with your phone etiquette? Often, this is linked to your patient volume, so if you have poor volume, take a look at your phone procedures. Julie Weaver discusses three key points to phone manners and protocol to ensure successful experiences.
When Your Patients Stare at You…
This has happened to all of us – at one time or another… You thought you communicated a clear message but realize that you’ve completely lost the patient and they’re staring at you like a deer in headlights. What happened? Julie Weaver discusses the key ingredient to being an effective communicator.
Chiropractic Phenomenon and the Brain
There’s a phenomenon that occurs EVERYDAY in chiropractic offices across the nation. And, science is going to remind us how to build stronger patient relationships. Julie Weaver discusses why patients don’t “get it” after one or two visits.
What Happens After the New Patient Leaves?
What happens in your office after a new patient leaves? Does the process continue or does the person become just another patient file? Most chiropractors understand the value of sending welcome letters, or postcards, to new patients. To be super successful, be sure to address three key aspects in your welcome note. Julie Weaver discusses […]
Are You Losing Patients Everyday?
What is the procedure when patients cancel or simply don’t show up for their appointments? Successful practices implement and follow a plan, less successful practices let those patients slip through the cracks. Julie Weaver discusses how to re-visit your missed visit protocol with your Team and turn those missed visits into future appointments.
The Easiest Practice Building Tip
This is the easiest practice building tip in the world! It’s so simple and basic, yet it often gets overlooked and lost in the shuffle. Julie Weaver discusses effortless ways to influence others and build your practice.
Willing and “Abel”
Learn how to create a contagious enthusiasm in your practice. Abel, the best bellman in Boston, taught me that customer service is not just a department. So let’s apply Abel’s principles to your chiropractic practice. It’s vitally important that you stand out from the pack! Implement this one tip, and your patients will rave about […]
