If you want to build and grow your practice, it’s vital that you are creating good relationships. Julie Weaver discusses how to commit to building an office that patients want to return to, over and over again.
Do you generate success, or failure, with your phone etiquette? Often, this is linked to your patient volume, so if you have poor volume, take a look at your phone procedures. Julie Weaver discusses three key points to phone manners and protocol to ensure successful experiences.
This has happened to all of us – at one time or another… You thought you communicated a clear message but realize that you’ve completely lost the patient and they’re staring at you like a deer in headlights. What happened? Julie Weaver discusses the key ingredient to being an effective communicator.
There’s a phenomenon that occurs EVERYDAY in chiropractic offices across the nation. And, science is going to remind us how to build stronger patient relationships. Julie Weaver discusses why patients don’t “get it” after one or two visits.
What happens in your office after a new patient leaves? Does the process continue or does the person become just another patient file? Most chiropractors understand the value of sending welcome letters, or postcards, to new patients. To be super successful, be sure to address three key aspects in your welcome note. Julie Weaver discusses […]