Money Management You may have patients who use third-party payers, usually insurance companies, and some of your patients may be paying you in cash. But there’s an alternative option available—a patient financing company. In this model, the financing company pays the chiropractor within a few days of the provision of services and bills the patient separately. Some potential clients coming into your office may have sticker shock.
Practice Central If you want your employees to be consistent in their handling of customer interactions and office policies, then written procedures are necessary for your practice. You don’t need a procedure for basic office protocol, but tasks that are complex, involve multiple steps, or deal with compliance should be carefully documented. Make sure your employees are properly trained on these written procedures, too.
Legal Q&A Q: My practice is located in a mid-sized community and is doing well. I would like to give back to my community but, at the same time, I need my income to pay for overhead, marketing and salaries. Any thoughts? A: President Trump has announced that the opioid epidemic is a national public health emergency. He has directed all executive agencies to use every appropriate emergency authority to fight the opioid crisis.
Research Results Like the ghost of Christmas Past, the specters of arterial dissection and stroke continue to haunt the chiropractic profession. John Kinsinger, MD, and Stephen Barrett, MD, for example, have pilloried your practice with scenarios of stroke victims attributing their condition to the last time they experienced a cervical manipulation at the hands of a chiropractor. Articles in both the peer-reviewed and lay press have fanned the flames.
If you’d like to own a chiropractic office where there’s no third party telling you what you can charge, cutting your payments and demanding stacks of documentation, then you are in the right place. Imagine this same office packed with people clamoring to get their spine checked because they understand the value of regular chiropractic care. Not only does that sound exciting but it is also awesome to impact so many people’s lives in a positive way, while at the same time moving chiropractic toward a higher level of cultural authority.
Wellness Approach Stop anyone on the street, and they will be happy to tell you how broken today’s health care system is. Huge premiums, rising copays, poor quality care and lack of communication from both providers and insurance companies are just a few of the issues they complain about. This state of affairs offers you a golden opportunity as a holistic health care provider.
Feature With the range of compliance threats facing today’s clinics, there’s much more to running a successful practice than seeing patients. Sometimes, it seems like there are risks waiting behind every computer, billing claim, EHR system, and payer. What’s a thoughtful chiropractor to do? Being conscientious and applying sound compliance practices at your clinic may be the answer. Prevention can be cheaper, less fraught with potential legal concerns, and often better for your patients.
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