When it comes to one’s health, it seems worth it to pay for any service or assistance that could provide a needed improvement, such as relief from pain and restored ability to participate in the activities of daily living. However, as much as some clients and patients might want to purchase the medical equipment they need, budget constraints and insurance restrictions may stand in the way.
One kind of tangible support chiropractic clients and patients may wish to purchase comes in the form of foot orthotics. Perhaps fitting into the category of medical equipment, foot orthotics can be used to help people overcome a variety of issues that stem from problems related to the feet, ankles, and legs, such as differences in leg length, flat feet, or Achilles tendinitis.
The savvy and service-oriented chiropractor may not only want to provide his or her clients and patients with the option of purchasing appropriate foot orthotics, but also provide those who are in need with financing options or some kind of financial counseling. This way, people who may not have the insurance coverage or necessary funds to purchase foot orthotics can learn about other ways to secure the products they need for better health.
Consider training at least one member of your administrative staff to counsel people with the financial side of making such purchases. This employee should be able to help patients find out whether their insurance will cover foot orthotics and, if so, how much coverage they can expect.
Along with helping patients understand the insurance aspect of purchasing foot orthotics, the financial counseling might also include an introduction to various financing plans. For example, you might set up payment plans that allow patients to pay for their foot orthotics over the course of several months or more. Such financing plans should allow the patient to make a down payment on the foot orthotics, if possible, in order to lower the monthly payments.