A case study of a doctor who survived an audit

Background

“Several years back I had a Medicare audit. Unfortunately, after the audit I had to send in all my notes to Medicare for six months. It was, to say the least, not an enjoyable thing. As much as I loved travel cards, I knew I had to do something different so I started looking around.

Implementation

“That’s when I found EON Systems and their Documentor software. Two years after getting Documentor, we had a state wide Blue Cross Blue Shield audit; we got a 100 percent for the facilities and the charts. The auditor said, ‘I wish every practice had charts as easy to read and follow as yours.’ I was very glad to hear that and I know that it is due to Documentor.

Benefits

“We use Documentor every day. It is very easy to pull up treatment plans right in the office with the patient, to see what my other doctor has done, and what is needed next. I never have to even talk to the other doctor. The notes and treatment plans are so complete. If a patient asks about something out of a past note, like the degree of their scoliosis, two clicks away there is the information, that fast. And I know that having Documentor and using it daily has helped me get paid, especially with the personal injury patients.

 “I love that I can see right there in the treatment room any past information or report on past visits. Also, that I can create any form I want. Right now I am creating a re-x-ray form in Documentor and when I’m done it will be exactly what I want it to be; can’t do that with any other program. I’ve had Documentor for about six years now and am very happy with it, just ask me.”

For more research, visit www.ChiroEco.com/ccr3eonsystems.

This research was provided by EON Systems Inc.

800-955-6448 * www.EonSystems.net