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October 2007 Research reveals what makes a good manager Employees believe good managers treat employees fairly, do a good job a managing the team’s work, and provide useful feedback, according to research conducted by the Kenexa Research Institute (KRI). The survey evaluated workers’ views of their immediate managers. “It really boils down to two fundamental truths. Effective managers are respectful, considerate and fair, as well as good organizers who can clearly communicate work expectations and provide feedback. While this is easy to grasp conceptually, many managers struggle with implementation, but for those who get it, there are huge dividends,” said Jack Wiley, executive director, Kenexa Research Institute. The report is based on the analysis of data drawn from a representative sample of workers surveyed in 2007 through WorkTrends, KRI's annual survey of worker opinions. The survey included workers from Brazil, China, Germany, India, the United Kingdom, and the United States. Source: PR Newswire, www.prnewswire.com; Kenexa Corporation, www.kenexa.com
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