In the exam room, you review the patient input on-screen using your own tablet computer and add to the new subjective information with objective observations gleaned from discussion with the patients. Notes are recorded using interactive charts and questionnaires that generate precise descriptions of the location and severity of the problem.

These notes enter an electronic database along with the treatment(s) prescribed for the day, each of which triggers recording of the defined charges. You also update the treatment plan according to the new patient information developed in the visit.

At the conclusion of treatment, the patient returns to the front office to settle his or her co-pay and reschedule the next appointment. Front office staff retrieves the day’s information, sets the next appointment, and collects the patient’s portion of the charges for that day. The insured portion of the charges are either submitted to the carrier at the time, or added to a charge sheet to be submitted at a later time.