Put an end to ineffective meetings
By Janice Hughes, DC
Do your team members look forward
to your weekly staff meeting? Or do they dread (at least behind
your back) that hour. How do you feel about your meetings?
You, of course, have every intention
of running effective and efficient meetings. You want a well
trained team — an “A” team that works in harmony
and achieves great outcomes.
Unfortunately, many meetings
run too long, are disorganized, seem to ramble from subject
to subject, and don’t achieve anything. The solution to
these problems is to organize and take steps to lead an effective
meeting:
-
Identify the purpose of
the meeting,
-
Set a specific time for
the meeting,
-
Establish a desired outcome
for the meeting,
-
Develop and follow an agenda,
and
-
Involve all team members.
TYPES OF MEETINGS
Not all meetings are the same;
their purpose differs. The purpose, in turn, helps determine
the outcomes you want to achieve in the meeting.
Schedule each type of meeting
appropriately and do not try to fit everything related to your
practice into a weekly staff meeting. Trying to do too much
in one meeting creates the feeling of “What a waste of
time!”
Here are some common types of
meetings, along with their purpose and a generalized statement
of a desired outcome:
• Weekly staff
meetings. Purpose: To keep team members up
to date on the operation of the clinic.
Desired outcome: “Team
members will come away from the meeting able to state the status
of the practice and the goals the practice is to achieve over
the next week.”
• Problem-solving
meetings. Purpose: To resolve challenges or
problems encountered in running the clinic or with patients.
Desired outcome: A
workable solution to the stated problem and an action plan for
achieving it.
• Training sessions. Purpose: To teach team members new skills, procedures,
or information critical to running the practice.
Desired outcome: Each
team member will have working knowledge of the new procedure.
• Specific project
meetings. Purpose: To plan special projects,
such as patient-education sessions, patient appreciation events,
or marketing events.
Desired outcome: The
committee will come away from the meeting with a plan and specific
assignments to execute the special event.
If you use ideas to plan and
organize your next meeting, you and your team will come away
from the meeting feeling empowered, not defeated by a waste
of time.
SIDEBARS:
Lead
your meeting
Organize
a focused weekly staff meeting
Meet
daily — for a short time
Janice
Hughes, DC, is one of the faculty members who instructs and
creates materials for the CA Certification Program for The Masters
Circle (www.themasterscircle.com),
co-sponsored by Life West Chiropractic College. She can be contacted
directly at Janice@themasterscircle.com or by calling 800-451-4514 ext. 142.
For a downloadable copy of a
meeting agenda form, go to www.ChiroEco.com/history.
Click on “Bonus” articles.
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