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Working out
How chiropractors and
fitness centers build relationships
By John V. Wood
Building solid relationships
with fitness centers allows chiropractors to oversee more of
their patients’ rehabilitation or physical therapy regimen
directly, and help guide them toward a way of life that is completely
pain free. It is also a good way to build a chiropractic practice.
Chiropractic Economics talked with a number of top chiropractic offices that have established
such a relationship, thereby giving their patients full access
to total body wellness. The chiropractors we talked with are:
• Janice Alden,
DC, CCSP, The Working Body, www.workingbody.net;
• Sender Deutsch,
DC, SHAPE Health and Wellness, www.toronto-fitness-trainer.ca;
• William M. Ferro,
DC, Chiropractic Fitness Centers PC, www.chirofitnessclubs.com;
• Jeffrey G. Ruscitto,
DC, CCSP, CSCS, Lifeforce Fitness Center, www.lifeforcechiropractic.com;
• James N. Wells,
DC, WellSport, www.wellsport.com.
The chiropractors with whom
we spoke acknowledged that developing a successful working relationship
with a fitness center is an excellent way to build up a practice.
The experts shared with us some advice as to how such a relationship
can be formed:
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Speak the language of exercise,
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Get to know the fitness
center manager/staff,
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Offer member health presentations,
and
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Get certified as a CCSP
or DACBSP.
SPEAK THE LANGUAGE OF
EXERCISE
“First and foremost, speak
the language of exercise. Know the names of the exercises and
equipment, and what the exercise is for,” Alden said.
“Stay on top of anatomy, kinesiology, and exercise physiology.
Also, the more you know about injury prevention and rehabilitation,
the better.”
Having confidence and concrete
knowledge go a long way in building a solid relationship. If
a fitness center manager notices you have a strong grasp on
exercise routines, physiology, sports fitness, nutrition, the
body, and everything else fitness-related, he or she will be
more inclined to enter into a business relationship with you.
If you keep the center’s members healthy, strong, and
coming back, the level of trust and appreciation will steadily
grow stronger as well.
“I feel the keys to building
a relationship [with a fitness center] are trust, education,
and professionalism,” Wells said.
Advice from the professionals:
-
Become familiar with the
language of exercise,
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Develop trust with the center
manager, and
-
Be professional and educated
at all times.
GET TO KNOW THE MANAGER
and STAFF
This is one of the most crucial
parts of developing a strong relationship. Managers have to
trust that, as a chiropractor, you would provide the most crucial
and important services to their clients. One way to build trust
with the center manager is to donate your time, or offer complimentary
member consultations.
“Get to know the manager.
This may take some time and persistence,” Alden said.
“Offer to consult one or two hours every one or two weeks
as a complimentary service to the members in exchange for membership
dues, or work out a rental agreement if the facility has the
room.”
Another way to get to know the
manager or staff of a certain fitness center is to actually
use the facility. Train on the very equipment you would be using
on your patients. Some believe there’s no better way to
become familiar with the center.
“You can work with the
club’s existing trainers to help build your practice,
and help build your reputation with the club,” Deutsch
said. “Become intimately familiar with the fitness center
and introduce yourself to the health-center manager, clearly
indicating how you can benefit their members and increase personal
training revenue.”
“I spent so much time
learning the club business that it led to my becoming a partner
of eight health clubs,” Ferro said.
Another route is to contact
the fitness center’s public relations coordinator, and
offer to present the club with a detailed business plan. Fitness
centers, as well as chiropractors, give attention to the bottom
line.
“The easiest way I can
think of is to simply contact the PR person of a fitness facility.
Present them with your ideas and business plan,” Ruscitto
said. “Be sure to have as much documented research as
possible that demonstrates the health benefits of chiropractic
and fitness therapy as a comprehensive approach to health.”
Advice from the professionals:
-
Get to know the fitness
center manager and staff,
-
Donate complimentary member
consultations,
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Actually train at the facility,
-
Work with personal trainers
to build your practice, and
-
Present a solid business
plan to center management.
OFFER MEMBER PRESENTATIONS
Word-of-mouth referrals are
always appreciated, and are never turned away. That being said,
doesn’t it make sense to put your philosophy and approach
directly in front of a fitness center’s client base?
“Don’t try it part
time!” Ferro said. “We are successful because our
system makes us an integral part in the members’ experience.”
“Presentations to fitness
members on nutrition, fitness training, rehabilitation, as well
as chiropractic, can go a long way on having a well-informed
clientele,” Ruscitto said. “Having a client base
with this knowledge can help a fitness center manager make an
educated decision for optimizing his/her members’ health.”
Captive audiences are never
hard to come by in these situations. With these types of presentations,
you capture the attention of personal trainers, fitness-center
managers, as well as members who might, at some point, need
chiropractic care.
“Active people, just by
the nature of their activity, are going to get hurt and need
care,” Wells said. “If we can present our services
to members of a local fitness center, it would give us the opportunity
to build solid relationships with them.”
“Our clinic provides diet
and nutritional advice for the club’s new members, then
we test their core strength and flexibility,” Ferro said.
“If you take care of the trainers as well, then you can
get your hands on every new member that walks through the door.”
Advice from the professionals:
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Give fitness center members
pre-sentations on total body wellness, and
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Educate members as well
as personal trainers or potential clients.
GET CERTIFIED
Most professionals continue
their education as they practice, so they can also improve the
quality of care provided to their patients. There are certifications
that allow chiropractors to branch out further into the sports
medicine and physical fitness realm.
“Get certified as a CCSP
or DACBSP,” Alden said. “It would immediately be
beneficial as you begin a relationship with a fitness center.”
The CCSP (Certified Chiropractic
Sports Physician/Certified Chiropractic Sports Practitioner)
certification requires you to attend a minimum of 100 hours
of a 120-hour postgraduate CCSP program. Following the completion
of these hours, you must take and successfully pass a comprehensive
written examination to receive the CCSP certification.
Another option is the certification
program through the International Chiropractors Association
(ICA). Through study on nine weekends, you can become a Certified
Sports and Fitness Chiropractor (CSFC).
The DACBSP (Diplomate, American
Chiropractic Board of Sports Physicians) certification requires
you to first achieve CCSP certification. Once you accomplish
that, you may work toward DACBSP certification, by attending
an additional minimum of 200 required class hours.
For more information, please
visit the American Chiropractic Board of Sports Physicians’
Web site: www.acbsp.com.
Advice from the professionals:
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Get CCSP or CSFC certification,
or
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Get DACBSP certification.
SIDEBARS:
Meet
the chiropractors
What
fitness managers recommend
More
insights on DC – fitness club ventures
John
V. Wood is an Emmy-award winning journalist, as well as a nationally
published freelance writer. He lives in Willow Spring, N.C.
and can be reached at 919-632-1827 or by e-mail at john@johnvwood.com.
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