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9 tips to help launch your
lecture program
By Kimberly Ownbey
Consulting offers a remarkable opportunity to help
companies tackle their most difficult and intriguing challenges.
Your expertise in chiropractic is an abundant source of solutions
to many of the problems companies face.
While a full-fledged industrial consulting career
may be your goal, a good way to start is with corporate lectures.
Here are nine tips to lead you into the lecture scene:
1) Think small. You may dream
of landing a lecture opportunity with a big corporation and being
hired to treat the employees full time, on site. But, bigger isn’t
necessarily better. The larger the corporation, the more red tape,
the more people who have to approve your lecture, and the longer
it takes to actually get booked.
Begin by targeting smaller companies. These businesses
often have neither the staff nor the budget to provide ergonomic
training or staff development. You can usually get a lecture scheduled
with them by interacting with just one person.
Besides, it’s often more effective to conduct
smaller, more intimate talks to a few people than to address larger
crowds. Typically, employees ask more questions in smaller settings,
which gives you the opportunity to build a relationship with the
employees.
Because smaller companies may have more flexibility
in their scheduling you might offer a health screening at the
end of the lecture. This activity would allow you to talk with
interested participants one on one. By providing these services
for the company, you can actually become its “resource”
hero. And once you have a few companies on your client list, your
credibility increases immeasurably.
2) Start with people you know. Where
do your existing patients work? What about your family and friends?
Don’t forget that your staff’s family and friends
work somewhere too. By using your existing contacts, you automatically
have an “in” rather than being resigned to cold-calling
to find lecture opportunities. Put a poster in your waiting room
to inform your patients about the topics you offer in a complimentary
lecture program.
3) Draw on your own assets. Do
some soul-searching and digging into your "past lives"
to identify your own strengths. Assess your:
• Past jobs. What did you do before
you became a chiropractor? Were you an engineer? Then target engineering
firms. Bartender? Contact local restaurants. Professional student?
Get in touch with local colleges and universities.
Any work you performed in the past gives you an
area of expertise on which to focus. You understand the physical
stresses of the workplace and can provide practical solutions
to employees.
• Religious affiliations. If you
belong to a church, parish, synagogue, or other similar organization,
look there for support groups, small groups, and even large staffs
who could benefit from a health lecture.
• Community, professional, and service
organizations. Get involved and get connected. You can gain
access to the corporate community or nonprofit consulting through
local organizations and community activities. Many organizations
seek guest speakers and appreciate help filling their calendar.
Your local chamber of commerce is a good source for these.
4) Do not charge for your lectures. Although you are providing a valuable service to companies, charging
for your lectures decreases the number of potential opportunities
because many small companies do not have a budget for training.
Since you are hoping to gain new patients from
this venture, the opportunity to be there and procure patients
is a fair trade-off for the information you are providing. (This
suggestion is for basic ergonomic overviews. If you want to conduct
in-depth evaluations and individual recommendations, then you
should consider charging a consulting fee.)
5) Get testimonials. Ask for feedback
from the companies where you lecture. With their permission, include
their recommendations in your proposals to other companies. This
gives you credibility and written verification of the benefits
of your particular lectures.
6) Realize it’s not about you. Because doctors often want to get new patients from lectures,
they tend to want to lecture only on chiropractic. However, this
is typically not what the company is seeking.
Identify problems from the employer’s perspective.
Does the company need help with ergonomics or stress? Are its
employees interested in nutrition or does it have employees off
work with symptoms of carpal tunnel syndrome?
Is the company looking for help in reducing its
workers compensation claims or does it want to provide mere “lunch-and-learn”
events as an extra benefit for their employees? Chiropractic is
always a solution you offer but it shouldn’t be your main
topic. Meet the company’s needs first and your needs second
in order to begin to establish a solid relationship.
7) Keep it simple. When human
resource directors hear “ergonomics lecture,” they
are often afraid that you will tell them they need new equipment
and furniture. By offering simple solutions, such as putting a
couple of phone books underneath a computer monitor to get it
to eye level or by focusing on employee postural habits, you can
help employees avoid injury and ultimately save the company money
on workers compensation claims.
Another way of helping is to focus on what employees
do at home. For example: The cause of a strained neck
or shoulder may be due to working on the computer in an ergonomically
unfriendly home environment. Pointing out this type of problem
helps employees make better choices both at work and at home.
8) Let a picture speak louder than words. Invest in a digital camera. Take pictures of employees in their
work environments. Often it is not the equipment employees use
but the way they use it that causes problems. Using pictures of
the company’s actual employees makes your lecture more personable
and more applicable to what they are actually doing on the job.
9) Work smarter, not harder. By
building a relationship with a company, you are providing a valuable
service. As the relationship builds, the opportunities increase
for both parties.
For example: The human resources director
of a major corporation may not initially seek a presentation on
chiropractic. Focus your lecture specifically on ergonomics and
allow the director to preview and approve the lecture beforehand.
As the relationship progresses, add more information
about posture and how chiropractic helps in this area.
Or, present a lecture on pinched nerves and conduct
spinal screenings afterwards.
Once the relationship is solidly established, consider
offering to handle the company’s new-employee physicals
and workers’ compensation exams, in addition to presenting
lectures. Position yourself as an additional resource for their
team.
Developing a corporate lecture program takes time.
Referrals happen only after you have actively met your existing
customers’ needs. And remember, it’s all about building
lasting relationships.
Kimberly
Ownbey has been director of marketing for Logan College of Chiropractic
(www.logan.edu)
since 1997. During this time, she has organized 3,300 community
events, including health fairs; postural, blood pressure, and
scoliosis screenings; and corporate and community lectures. She
can be contacted by e-mail at Kimberly.Ownbey@logan.edu.
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