| By
Patricia Hospy, DC
To
make your marketing efforts to pay off, do the basics,
and do them consistently, with the right attitude.
Be a joiner and supporter, have an agenda, and stay
visible. The more people you meet, the more people
there are that can say “yes.” Remember
that persistency and personal discipline are more
important to your success than special marketing talents.
And be sure to keep a mental focus on helping people
through the valuable services you have to offer, rather
than making them feel like they’re “being
sold.”
Here
are some more tips:
•
Have a marketing plan and calendar. Maintain a regular
schedule of activities and stay on track. Lapses in
your efforts will create similar outcomes in your
flow of new patients. Eliminate the thought that you
can market intermittently and only when you need patients.
•
If you need help, get it early. If inexperience or
real discomfort with marketing methods is haunting
you, don’t wait to find a solution. Ask for
guidance from other seasoned DCs in your area, attend
local classes and workshops, or consider some professional
practice development counseling.
•
Cast a wide net. Sample a broad range of activities
and events, and keep the momentum going. You’ll
have a hard time evaluating which ones should be “keepers”
if your perspective is limited.
•
Don’t work in a vacuum. Network with other business
owners in your area to discuss marketing strategies
and ideas. While the marketing of healthcare services
does have some restrictions, most of what you will
do as front-line marketing is just what many other
small business owners in your community are doing.
Don’t limit yourself to industry-specific information
and methods.
•
Avoid paralysis. Don’t become fixated on your
fears or less familiar marketing activities. This
mindset will put your energy into what you aren’t
doing, rather than what you will. Find something you
are willing to do now, and do it unceasingly while
learning other desirable skills along the way.
•
If they’re bonding, they’re buying. One-on-one
contact is still one of the best ways to sell yourself
and your services economically and powerfully. Build
your community visibility early and intently. Future
advertising is more effective when this foundation
is well established.
•
If it’s inexpensive, keep doing it. There’s
no rush to stop a marketing activity that has potential
if the cost is low. Give it time and compare its value
against other available opportunities. You can always
realign your focus and rebalance your efforts as you
gain experience and try out more events.
•
Look for the “warm ones.” Always talk
to everyone you can, but be on the lookout for those
who need your services now. Be sensitive to their
signals and plan on spending more time with those
who are closer to becoming patients and making the
commitment to start care.
•
Be prepared to do business. Have the right marketing
materials and have them with you at all times. Put
business cards or brochures in every pocket, glove
compartment, briefcase and handbag. You never know
when you will need them.
•
Resolve to never hit and run. Developing realistic
expectations about marketing opportunities, and their
outcomes, are essential for your success and your
self-esteem as a new entrepreneur. And showing others
that you are business-savvy can boost your professional
image, as well.
Dr.
Patricia Hospy, DC, is president of the Parian Company,
a consulting firm specializing in business development
strategies for new entrepreneurs. She can be reached
at 650-557-0071 or www.pariancompany.com.
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